Inspired by luxury hotels, the concierge service is now opening up to exceptional cars. But what is the real situation with this new concept? Elements of response with the company Cars-Up which, via its premises in Orléans, Paris and Fontainebleau, offers a personalized, connected and adapted to the car of character.
Born across the Atlantic, car concierge services are tending to develop in France. Like the largest hotels, these service providers are available to their customers by taking care of the complete management of their vehicle. While some professionals are content with transporting them to companies in the automotive sector (technical inspection, garage, car wash, etc.), others offer a wider spectrum and an avant-garde vision of the concierge of exceptional cars, like Cars-Up.
Many business leaders, senior managers and other busy profiles own exceptional vehicles. Which, used punctually and for pleasure, are plagued by the lack of driving. Deformed tires, discharged batteries, dried joints or even a corroded tank are the signs of a non-exhaustive list of harmful effects due to a lack of maintenance. These cars require special attention and exclusive service in order to maintain their “health capital”. ”.
“The general condition of a car that is not running deteriorates quite quickly. Our philosophy is to free the customer from the constraints associated with owning a car of character. We support him by offering services adapted to his needs. In addition to guarding, we maintain the vehicles, clean them and run them regularly in order to operate the engine, the running gear, the braking system and the suspensions”, highlights Samuel Lelarge, CEO and founder of Cars-Up.
“We have developed a mobile application guaranteeing the customer transparency and detailed monitoring of the interventions carried out. In addition, we offer the sale of cars and collaborate with specialized and recognized professionals in their respective fields of expertise. A saving of time and money for our customers”, he adds.
From the tradition to the particularities of classic vehicles to the performance and technology of luxury cars, each model is unique. An exclusivity requiring foresight and prevention. “We work early on the detection of breakdowns by applying certain operations depending on the car model. Thanks to our expert eye and our experience, we are in a position to feel things while driving. Thus, we intervene and trigger the necessary work in case of suspicion”, says Samuel.
Much more than simple care, the concierge service for exceptional cars aspires to extend to a set of complementary and specific services, which the Cars-Up company is in a position to offer.
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